Thank you for visiting our ELWIN Studio website. When you use or make a purchase from this website you agree to the Terms and Conditions of the site. We collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to us holding personal data about you, which we may use for future mailings. However, the information you give will not be shared with any company other than ourselves.
With the exception of any third party images used on the online store, the entire contents of this website, including, but not limited to: text, graphics, logos and images, are the property of ELWIN, its suppliers or its clients and are protected by British and International copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website contents without the prior express written consent of ELWIN.
You may print or download portions of the materials from various areas of this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. If you believe any content appearing on our website constitutes a copyright infringement of another parties rights, please contact us immediately to notify us of the infringement.
Photos not taken by us © Jannine Newman Photography, Kristyna Svoboda Photography & Upland Yarns.
All information (including credit card details) is sent and received via secure pages. We will not have access to your personal credit card or banking information as this is held securely within the payment processing structure of Shopify Payments.
We reserve the right to refuse to accept an order if;
The goods are not available;
Where we cannot obtain authorisation for your payment;
If there has been a pricing or product description error; or
If you do not meet any eligibility criteria set out in our terms and conditions.
We can deliver anywhere in the world.
UK P&P £4.95 for orders under £100 and free for orders over £100.
You can read more about our DELIVERY and RETURNS policy here.
To exercise your right of cancellation or to return goods deemed unsuitable or faulty you must contact us within 48 hours of receipt to request a return stating the reason for the return
ELWIN reserves the right to refuse to accept returned items not in their original condition.
Read more about our RETURNS POLICY here.
Like almost all websites, ours uses Cookies.
We also collect personal information that you complete via forms on the site to enable us to fulfil your enquiries or orders.
Should you wish to see what information we hold about you, or request that we delete it, please get in touch with us.
Our full PRIVACY POLICY is here.
By using this site you accept these Terms and Conditions and use the site at your own risk. We have taken every effort to ensure that the information on our site is correct. However, should there be any inaccurate or out of date information, we apologise for any inconvenience caused, but take no responsibility. We trust that your items will reach you in perfect condition. Service and quality is very important to ELWIN.
